| Fast Service | |
| • | Our goal is to ship your order for stock items within 24 hours |
| Ordering | |
| • | Phone 800.722.9727, Monday through Friday, 9:00-5:00 Eastern Standard Time |
| • | Fax 888.526.5584, 24 hours a day |
| • | E-mail info@rappspackaging.com |
| Payment | |
| • | VISA, MasterCard, Discover, American Express |
| • | Terms for credit approved orders are net 30 days |
| • | Merchandise will not be shipped to an account more than 30 days past due |
| • | Finance charges of 1.5% per month will be assessed on all past due accounts. A $20 charge per occurrence will be assessed on all returned check and your status will be changed to credit card or money order only. |
| Products | |
| • | Product prices, specification dimensions and weight are based on current available information and are subject to change without notice. Please note that all weights and sizes listed are approximate. |
| • | Product color swatches shown may not be identical to actual product colors. |
| Defective merchandise | |
| • | We will replace any defective merchandise or refund your money. |
| • | We do our best to ship quality products; however, if you receive a defective product, please notify our Customer Service Department immediately. We will either have the merchandise picked up or we will provide you a return authorization label. The defective merchandise must be returned within 30 days in its original packaging. |